FREQUENTLY ASKED QUESTIONS

Q: What credit cards do you accept?
A: We accept Visa, MasterCard. All credit cards are processed through a secure site as is evidenced by the lock on the check-out page and by the seals indicating the secure site.

Q: What is your Privacy Policy?
A: We respect your privacy and at no time will your name or purchasing history ever be sold or shared with any other party. Your information is held in the strictest of confidence and is used only internally to help us serve you better.

Q: What method of shipping do you use?
A: All orders are shipped via US Postal Service by EMS.

Q: How much is shipping?
A: Our shipping to the 50 United States and Canada with free shipping with no minimum purchase required.

Q: Can I pay extra for expedited shipping?
A: Expedited shipping for most of our orders would be cost prohibitive so we do not encourage it. However, if this is essential to your order, please contact us for more information.

Q: What is your warranty/refund policy?
A: Click here to view our 30 day money back guarantee.

Q: How soon will my order ship?
A: All orders are shipped with 24 hours during including weekends and major holidays.

Q: How long will my order arrive?
A: All orders are shipped with 24 hours and you will obtain them in 5-7days. And please check your order when you receive them whether it is right, no quality problem.